Terms and conditions
The current lead time is approximately 14-16 months for bolt-on designs and 16-24 months for NTB designs.
Lead time does not include shipping time.
Withdrawal of the order is possible up to 14 days from the advance payment
Cancellation of the contract may take place up to 3 months from the date of order, and we reserve the right to return half of the advance payment. Cancellation after this date will result in no refund of advance payment.
We kindly ask for thoughtful orders.
In case of installments, we do not return the advance payment.
Products purchased from stock may be returned up to 14 days from the date of purchase. Due to the distance and time, email information is sufficient.
Money will be returned within two weeks from the date of arrival of the instrument to the company and determining whether the instrument is in the condition in which it was sent from us. All such instruments have inspection photographs.
All complaints should first be reported to us, and then we will determine how to collect the instrument for repair.
The warranty is 24 months.
Payments are handled by “Polskie ePłatności” limited liability company, based in Tajęcina (formerly “Paylane” sp. z o.o.), address: Tajęcina 113, 36-002 Jasionka, KRS: 0000227278, NIP 5862141089 and REGON 220010531.
Commelina Jaroslaw Konkol
( owner of Skervesen Guitars brand )
Batalionow Chlopskich 14/4
83-000 Pruszcz Gdanski